I booked for * nights today oct.* to oct.*, when i got to the address (condo hotel) no...

GetHuman-vinuya's customer service issue with Booking.com from October 2018

3 views
 | 
5333 similar
 | 
0 following
Help with my Booking.com issue
First: share to improve GetHuman-vinuya's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-vinuya got the right customer help using our suggestion.
Before contacting them, items GetHuman-vinuya may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-vinuya's own words
I booked for * nights today oct.* to oct.*, when i got to the address (condo hotel) no record on my reservation under my name.and the room is currently booked to someone else.how could this happen i payed the booking already thru creditcard.this is so annoying considering the inconvenience it caused me since i booked for my family.i need the full refund of my money since i had to book again cause to other place. My confirmation number is ********** pin code ****
GetHuman-vinuya did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-vinuya fixed the problem
We are waiting for GetHuman-vinuya to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vinuya fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-vinuya
Oct 6th, 2018 - a yr ago
I have an issue with Booking.com too
Not resolved
Seen by 3 customers so far
Similar issue to 5333 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vinuya started working on this issue
Oct 6th, 2018 11:32am