Hi I spoke to Erica yesterday about my booking reservation with a hotel in Dubai they h...
GetHuman1221903's customer service issue with Booking.com from September 2018
Help with my Booking.com issue
First: share to improve GetHuman1221903's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1221903's next move: talk to a Booking.com rep without waiting on hold.
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1221903's own words
Hi I spoke to Erica yesterday about my booking reservation with a hotel in Dubai they have charged the full amount from my account. Yet they are telling me to pay an extra ** AED for tourist fee but that’s included in the room I’ve booked! I got a call from an agent telling me they email the hotel who have email this to there finance department and now I got an email today in the morning telling him they charged me ****AED but that’s wrong because if they did them they would take out £*** not£*** I am really frustrated and annoyed right now please can you help or call me if needs be ***********
GetHuman1221903 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman1221903 fixed the problem
We are waiting for GetHuman1221903 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.