Last Sept. **, **** I reserved hotels in Taipei for dates Dec *-* **** via booking.com...
GetHuman-elriaron's customer service issue with Booking.com from September 2018
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Last Sept. **, **** I reserved hotels in Taipei for dates Dec *-* **** via booking.com. I thought that it's ok to reserved many hotels since cancellation is free. On Sept. **, i learned that a total of TWD *,*** ( Php ****.**) was deducted from my bank account. I was not sure which of those hotels already charged me. I cancelled all my reservations hoping that I would get a refund. I suspect that O* Hotel M** Taipei deducted that amount from my account. I emailed booking.com and the hotel but i received no reply until now and still no refund to my account. *Will I ever receive my refund? When?
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