Hi , I reserved a room in san francisco for ******* and the confirm * is...

GetHuman1177181's customer service issue with Booking.com from September 2018

4661 similar
0 following
Help with my Booking.com issue
First: share to improve GetHuman1177181's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1177181 to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1177181 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1177181's own words
Hi , I reserved a room in san francisco for ******* and the confirm * is ****.**.***.**I have a coupon code that I would like to use and that code is: *k*hpn**bk and I know normally you have to do it on the app, but the app is not downloading onto my phone as I have poor cell service where I live. I also have an older iphone. Can you apply the code to my reservation so that I get the refund of $**.*Can you apply the coupon code to this reservation for me?
GetHuman1177181 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman1177181 fixed the problem
We are waiting for GetHuman1177181 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Booking.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1177181 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1177181
Sep 21st, 2018 - 6 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 3 customers so far
Similar issue to 4661 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1177181 started working on this issue
Sep 21st, 2018 6:25pm