I had an issues with a property you listed on your site *The royal inn Charlotte NC *ON...

GetHuman-pehj's customer service issue with Booking.com from September 2018

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The issue in GetHuman-pehj's own words
I had an issues with a property you listed on your site *The royal inn Charlotte NC *ON Reagan drive or road **I used my gmail acct *****@***.com to book **I called while there to cancel the * days and I just paid them for * so I could cancel and not be charged **I only made it threw the night the next day I made arrangements to leave and left that evening **I stayed at the Drury which was so much nicer **For some reason the Drury wasn’t showing pet friendly or I missed it **I paid *** for the * nights I stayed though I left early **My complaint: on arriving I entered the office and then after paying realized how nasty the rooms were *I asked for another room which they gave me but it was better in appearance but still quite nasty *I also noticed it had a B health code rating **When I got back to the car my wife told me she saw * drug deal going on on the corner and saw a prostitute take a man to one of the rooms *For the life of me I couldn’t understand why you would have them on your site **We were evacuating from Charleston and really had to stay the night after getting off the road for a few hours to rest.*I was determined to get out the next day and did for the safety of my family **Ironicly my realities that lived there called me last night and told me a ** year old boy was shot by accident in a shooting there**I would really appreciate being able to get my *** back somehow
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Customer service issue
Reported by GetHuman-pehj
Sep 21st, 2018 - 6 mons ago
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GetHuman-pehj started working on this issue
Sep 21st, 2018 5:40pm