I have booked a room that was pictured and that we havedstayed in before. As I know it...
GetHuman1170646's customer service issue with Booking.com from September 2018
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The issue in GetHuman1170646's own words
I have booked a room that was pictured and that we havedstayed in before. As I know it was in the courtyard of the estate it suited me fine as I am know very disabled and in a scooter. The lady of the estate sent an email saying I booked the top floor of the main house and needed to change it. I need help from either of you please as how to go about this. It is our ** year wedding anniversary and I really want to go back there. Many thanks Sophie godfrey
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