I booked the Binniemyre to stay in on Saturday **th September. Booking.com took the mon...

GetHuman-vanillat's customer service issue with Booking.com from September 2018

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The issue in GetHuman-vanillat's own words
I booked the Binniemyre to stay in on Saturday **th September. Booking.com took the money from my account and is pending but the hotel we stayed at has taken full payment from my account also. When will this be refunded?
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Booking.com

Customer service issue
Reported by GetHuman-vanillat
Sep 19th, 2018 - 5 mons ago
I have an issue with Booking.com too
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Seen by 9 customers so far
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-vanillat started working on this issue
Sep 19th, 2018 2:08pm