JM Stanton - Melia la Americas Varadero - Ref: ************Hello,*This is about my *th...

GetHuman-jmandmok's customer service issue with from September 2018

4499 similar
0 following
Help with my issue
First: share to improve GetHuman-jmandmok's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-jmandmok to get a rep on the line!
Always use the GetHuman Phone tocall We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-jmandmok may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-jmandmok's own words
JM Stanton - Melia la Americas Varadero - Ref: ************Hello,*This is about my *th attempt at trying to contact*Re the booking above - you will see clearly that I booked two rooms with * people in each room, with names written alongside the booking, separated by commas.*There was no facility for me to actually edit the no of people no matter how many times I tried.*We paid full price - $**** NZD for * people per room for * nights...........which is also the same price on your website.*On arrival, the very rude receptionist Eliza - would not honour out booking which was made in good faith for * people with*she made me pay another $****US$ to include the extra two people.*this is wrong as you can see from my booking...............*can you rectify this for me please - I shall look forward to actually hearing from someone at*thank you,
GetHuman-jmandmok did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman-jmandmok fixed the problem
We are waiting for GetHuman-jmandmok to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would email you?
This email address isn't valid
Follow this issue
See how GetHuman-jmandmok fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman-jmandmok
Sep 18th, 2018 - 6 mons ago
I have an issue with too
Not resolved
Seen by 2 customers so far
Similar issue to 4499 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jmandmok started working on this issue
Sep 18th, 2018 5:16pm