I have a booking in Fabhotel Prayers Boutique Goa for **** & ****, as per the terms I n...

GetHuman1141757's customer service issue with Booking.com from September 2018

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The issue in GetHuman1141757's own words
I have a booking in Fabhotel Prayers Boutique Goa for **** & ****, as per the terms I need not pay any advance and to be paid at the hotel when i check in, also free cancellation upto midnight of ****. Now I am getting mail from the hotel to pay advance of some amount they mentioned, otherwise reservation not guaranteed. Though I have reminded them the terms of my booking through reply of that mail, even then they have sent *nd mail reminding the same. I have booked many places earlier even now with the same terms through booking.com and paid at the property either while check in or after stay. This kind of things not acceptable to me, I want you should take appropriate action and see that I get my room as per my booking. My booking ID TILOBW, Pay@hotel id KGBYGE.

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Customer service issue
Reported by GetHuman1141757
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 4294 others
0 customers following this


GetHuman1141757 started working on this issue
Sep 14th, 2018 10:38am