Just change the dates to after Hurricane Florence leaves our area (VA-NC) and it's safe to travel again ... Hurricane Florence is preventing my travels for the weekend of September **th-**th ****-which is when I've booked a room in Charlotte, NC. I just would like to change the dates to another weekend, when traveling is permitted safely again. The site is telling me i can not change the dates and i would be charged $*** to cancel, i dont want to cancel just change the dates. If i have to cancel to rebook then i dont want to be charged as this was not the original plan but no one can control the weather. Basically i would like to change the dates of my hotel stay please and thank you. Also the property I'm booked at is willing to change the dates but because i booked thru a *rd party they need booking.com to give the ok.
Yes the room in nonrefundable but i don't want a refund, i can't travel during the hurricane so i would like to change the dates to another weekend when traveling is deemed safe again.
Simply changing the dates, I'll be at the same hotel, I'll keep the same reservation as far as room type-no upgrade needed for this inconvenience, just please change the dates please and thank you!
I've contacted the property, changing the dates are ok with them but they can't act on it until bookinh.com gives them the green light.*I've been emailing the customer service department, after giving them my conformation and pin number i haven't heard anything else yet