I would like to change my date of stay at the courtyards Goshen from September * to Sep...

GetHuman-lentor's customer service issue with Booking.com from September 2018

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The issue in GetHuman-lentor's own words
I would like to change my date of stay at the courtyards Goshen from September * to September **. I will only pay the amount of **,*** pesos cash that is the amount charge for * days of stay. Please don't charge my credit card. This place is very far from the city in case of medical emergencies it's hard to reach the hospital my mother is with me and she recently had a stroke, she is not very stable and she requires frequent appointments from her doctors. The place is dirty and you have to request every thing you need and they give it to you the next day. The pictures and the amenities at their website are false. Here's my confirmation number ****.***.*** please contact me as soon as possible. Thank you for your consideration. Ellen

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Booking.com

Customer service issue
Reported by GetHuman-lentor
Sep 10th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4062 others
0 customers following this

Timeline

GetHuman-lentor started working on this issue
Sep 10th, 2018 3:23am