I had booked at the industrial design apartment Prague by easyBnB. It has been a horrib...

GetHuman1088845's customer service issue with Booking.com from September 2018

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The issue in GetHuman1088845's own words
I had booked at the industrial design apartment Prague by easyBnB. It has been a horrible experience so much that we want to check out before time. The bed broke as soon as we sat the managers did fix it for the night but we found stinky mats due to leaking taps after that.. The door locking system was also inconvenient. We do not agree to pay any cancellation fee or cleaning fee. *We want a full refund as my holiday is getting ruined and I have already booked another place for * nights from your site itself.**Being a loyal customer throughout my travel and stay in Europe I expect you to be considerate as I am now an official residentship holder in EU. ***Booking confirmation number for the above complain- **********
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Booking.com

Customer service issue
Reported by GetHuman1088845
Sep 4th, 2018 - 6 mons ago
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GetHuman1088845 started working on this issue
Sep 4th, 2018 9:45am