Hi*I have checked in at Radisson Jaipur City centre, India today. Booking ref number...

GetHuman-royparek's customer service issue with Booking.com from August 2018

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The issue in GetHuman-royparek's own words
Hi*I have checked in at Radisson Jaipur City centre, India today. Booking ref number ********** . But surprised to hear from the reception that I have booked two rooms ( fear i might have done a wrong selection about the number of rooms while booking) . The reception informed me to immediately inform the booking.com to get it corrected as I would be able to stay in a single room as my kids are smaller. I have sent the email mentioning this error immediately . However I would like to get a confirmation of the same as my booking to be corrected as my requirement is for one room only . The Radisson staff was good enough to understand the situation and the charged me only for one single room only . But they informed me to intimate the same to booking .com and to get a confirmation to them as well before I check out.*Hence requesting your team to inform the Radisson Jaipur city centre about the error in the booking happened from my side **Thanks*Roy joseph

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Booking.com

Customer service issue
Reported by GetHuman-royparek
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 3499 others
0 customers following this

Timeline

GetHuman-royparek started working on this issue
Aug 27th, 2018 5:05pm

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