Mold, urine and pubic hair behind the toilet along with a remade dirty bedding. Rehoboth beach Delaware

GetHuman-kathiet's customer service issue with Booking.com from August 2018

Help with my Booking.com issue
The issue in GetHuman-kathiet's own words
We made a reservation at the sandcastle motel in Rehoboth. It was disgusting* filthy when we entered the room. We let them know immediately that we were not going to be staying and why. We asked for a refund and was told that we would have to go through booking.come. I called and let them know and that I had taken pictures. Sandcastle agreed to refund and booking.com who we went through said that it would take up to * days. This was on the **th of Aug. Confirmation *********** pin code ****. We would very much appreciate our money back into our account * Thank you, David Padilla
GetHuman-kathiet did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-kathiet fixed the problem
We are waiting for GetHuman-kathiet to fix the problem and share the solution with the rest of us customers.
Please help with my Booking.com issue
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Booking.com email you?
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-kathiet
Aug 26th, 2018 - 3 mons ago
I have an issue with Booking.com too
Fixed
Seen by 12 customers so far
Similar issue to 3439 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-kathiet started working on this issue
Aug 26th 1:42am
GetHuman-kathiet shared this issue with your circles on Google+
Aug 26th 1:42am
GetHuman-kathiet shared this issue with followers on Twitter
Aug 26th 1:43am
GetHuman-kathiet shared this issue with friends on Facebook
Aug 26th 1:45am
GetHuman-kathiet indicated the issue is not fixed yet.
Aug 26th 7:13pm
GetHuman-kathiet indicated the issue is not fixed yet.
Aug 26th 7:15pm
GetHuman-kathiet indicated the issue is not fixed yet.
Aug 26th 7:15pm
GetHuman-kathiet indicated the issue is not fixed yet.
Aug 26th 7:15pm