waiting full defund for all apartments*hotel paid for.you gave us false information fal...

GetHuman-ndestro's customer service issue with Booking.com from August 2018

2 views
 | 
2976 similar
 | 
0 following
Help with my Booking.com issue
First: share to improve GetHuman-ndestro's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ndestro to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-ndestro's own words
waiting full defund for all apartments*hotel paid for.you gave us false information false photos and admitted by phone you have had four complaints regarding apartment,and that you do not check information is correct also admitting on phone.we had to pay over £*** euro to get to naro to stay with family due to my motherinlaw unable to stay in dirty dusty conditions.we sent you pictures which you agree is unsuitable and yet we still have no full refund.we want full refund for Hotel Royal as we cannot stay as we can not find cheap enough place as to late too pricey for us,due to having to use funds to get to family as motherinlaw became unwell due to stress of situation not being able to sit outside you have pictures.We feel you have falsely advertised now resulting in costing is hundreds of pounds plus const phone calls to you cutting us off.Thos was ment to be a special holiday for my motherinlaw in law with stage * ovarian cancer who has just fineshed chemo and my son with disabilities you have ruined our holiday and have left us penniless
GetHuman-ndestro did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-ndestro fixed the problem
We are waiting for GetHuman-ndestro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ndestro fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-ndestro
Aug 14th, 2018 - a yr ago
I have an issue with Booking.com too
Not resolved
Seen by 2 customers so far
Similar issue to 2976 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-ndestro started working on this issue
Aug 14th, 2018 2:01pm