I am writing in regards to reservation ****.***.*** pin **** which I have CANCELLED...

GetHuman-smnkchv's customer service issue with Booking.com from August 2018

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The issue in GetHuman-smnkchv's own words
I am writing in regards to reservation ****.***.*** pin **** which I have CANCELLED !!!!!*the reason for my cancelation was because I received an e mail from the property asking me to notify them of my time of arrival to their hotel I had the option when making the reservation of stating my approximate time of arrival and I choose not do so and so the fact that they contacted me directly I found insulting further more the heading of the e mail was in the GERMAN language !!!! WHY????? I do not reside in Germany nor do I speak German and resent receiving an e mail that its heading is in German hopefully you will contact the property and advise them of my dissatisfaction in the manner the potential inquiry was handled*Thank You*Simon Stock Kochavi
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Customer service issue
Reported by GetHuman-smnkchv
Aug 12th, 2018 - a yr ago
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Items needed
Name on the booking
Booking reference
4 digit PIN
GetHuman-smnkchv started working on this issue
Aug 12th, 2018 8:43pm
GetHuman-smnkchv indicated the issue is not fixed yet.
Aug 13th, 2018 9:50pm