Booked room at Super * in Parry Sound from Aug. **th to **th my wife and I found the pl...

GetHuman983224's customer service issue with Booking.com from August 2018

Help with my Booking.com issue
The issue in GetHuman983224's own words
Booked room at Super * in Parry Sound from Aug. **th to **th my wife and I found the place to not be suitable. I returned to front desk they said they would cancel the booking and not charge my account and gave me a printout that it was cancelled but I now realize they cancelled a booking for a Kim Campbell who was booked for two nights and billed me for three nights. I have contacted Super * and they said I have to contact you. Your help would be appreciated. Thankyou Raymond Mitchell
GetHuman983224 did not yet indicate what Booking.com should do to make this right.
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How GetHuman983224 fixed the problem
Straightend it out with Super *
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Booking.com

Customer service issue
Reported by GetHuman983224
Aug 12th, 2018 - 7 mons ago
I have an issue with Booking.com too
Fixed
Seen by 6 customers so far
Similar issue to 2900 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman983224 started working on this issue
Aug 12th, 2018 8:36pm
GetHuman983224 confirmed the issue is fixed. Hooray!
Aug 16th, 2018 1:28pm