I need to open a complaint as I have tried to contact the property and the do not answe...

GetHuman270033's customer service issue with Booking.com from August 2018

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The issue in GetHuman270033's own words
I need to open a complaint as I have tried to contact the property and the do not answer. *Booking *********** pin *****And they sent me a sorry to see you not stay at my place cancellations and refuse to refund money like they said in letter they were reducing cancellation to ** pounds and refunding the rest as it wouldn’t work out for either of us. Please this is frustrating as I called him and you whom I made reservation through. What is my recourse now that he will not speak to me and asks me to go through booking.com and you tell me to contact him?*Machele crane***********
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Booking.com

Customer service issue
Reported by GetHuman270033
Aug 12th, 2018 - a yr ago
I have an issue with Booking.com too
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Seen by 5 customers so far
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman270033 started working on this issue
Aug 12th, 2018 8:11pm