I have made a reservation for Aura Blue in Bursa Turkey for ** days starting August...

GetHuman980243's customer service issue with Booking.com from August 2018

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The issue in GetHuman980243's own words
I have made a reservation for Aura Blue in Bursa Turkey for ** days starting August **, ****. However there is no such location and hotel in that city. After wasting a round-trip airline tickets round-trip ferry tickets I finally reached Alanya in Turkey. After Jake confirming my reservation first of all I could not find a location second of all the person who took my phone call told me that the units are rented for ** days has been rented to another guest after traveling all the way from America crossing over Atlantic Oceanside and hoping to have a nice time here for ** days I am now sitting in my car. I need to be fully refunded and require some compensation for my sufferings disappointments and all the airline tickets I paid for as a result of this mess. *I need to be contacted by phone ASAP at * *** *** ****
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Booking.com

Customer service issue
Reported by GetHuman980243
Aug 11th, 2018 - a yr ago
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Timeline
GetHuman980243 started working on this issue
Aug 11th, 2018 7:31pm