Hi**Cancel reservation - ************I did not receive any information or confirmation...

GetHuman974000's customer service issue with Booking.com from August 2018

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The issue in GetHuman974000's own words
Hi**Cancel reservation - ************I did not receive any information or confirmation on whether this reservation was cancelled in full without any penalty or charges?**Please let me know the outcome of my complaint. Booking.com advertised the hotel as being *.*m away from the city centre, when in fact it was **.* miles or * hour by cab and *or subway as confirmed by the person working at the hotel on arrival.**If I have been charged please advise name of company, date and amount charged.**Regards*Kathryn
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Booking.com

Customer service issue
Reported by GetHuman974000
Aug 10th, 2018 - a yr ago
I have an issue with Booking.com too
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Seen by 5 customers so far
Similar issue to 2786 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman974000 started working on this issue
Aug 10th, 2018 3:27am
GetHuman974000 indicated the issue is not fixed yet.
Aug 14th, 2018 4:23am