I arrived to my booking on doing so it was filthy there was a wooded box with cat fecus...

GetHuman971743's customer service issue with Booking.com from August 2018

2 views
 | 
2766 similar
 | 
0 following
Help with my Booking.com issue
First: share to improve GetHuman971743's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman971743 to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman971743 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman971743's own words
I arrived to my booking on doing so it was filthy there was a wooded box with cat fecus everywhere , the owner was not around to discuss this . As we went inside the smell of cats was unbearable, I decided right then we wasn't staying there , just out of curiosity I took a look in the bed room which had dirty beding with quit a lot of body hairs on the sheets , I have emailed booking .com asking for a refund which they replied asking for my confirmation number and pun which I have sent six times and got no answer , I have also tried to call them to be on hold for ten minutes then the line went dead , please can you help me resolve this issue
GetHuman971743 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman971743 fixed the problem
We are waiting for GetHuman971743 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman971743 fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman971743
Aug 9th, 2018 - a yr ago
I have an issue with Booking.com too
Not resolved
Seen by 2 customers so far
Similar issue to 2766 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman971743 started working on this issue
Aug 9th, 2018 5:31pm