Dear Sir*Madam, **I am writing to you regarding a refund. I cancelled my stay at the S...

GetHuman934938's customer service issue with Booking.com from July 2018

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The issue in GetHuman934938's own words
Dear Sir*Madam, **I am writing to you regarding a refund. I cancelled my stay at the Silver Tassies Hotel in Letterkenny due to car issues on the way there the car broke down unfortunately for us. Noreen was the lady I spoke with on the **th of June she informed me to contact you but I completely forgot with everything that happened. Honestly cannot believe I forgot to approach your site :( It was only through checking my online banking I realised I had'nt followed up the procedure for refund. I rang the hotel there today and I am aware I will lose money due to commission but I would like to be refunded the existing amount. The paid amount was €***. My booking number is **********.*Thank you in advance,**Martina Flynn
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Booking.com

Customer service issue
Reported by GetHuman934938
Jul 31st, 2018 - a yr ago
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Timeline
GetHuman934938 started working on this issue
Jul 31st, 2018 5:09pm
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