I canceled my * Jul **** reservation. On ** May ****, You sent a message that the reser...

GetHuman926195's customer service issue with Booking.com from July 2018

Help with my Booking.com issue
The issue in GetHuman926195's own words
I canceled my * Jul **** reservation. On ** May ****, You sent a message that the reservation was canceled and no cost would be charged to my credit card. Super * charged me on * Jul **** for the reservation. Since you told me that no charge with be incurred, Super * tells me to contact you for the refund. *I can email to you the documents and further details.*Please follow thru with your promise. We have enjoyed using your service for several years.*Larry McKinney
GetHuman926195 did not yet indicate what Booking.com should do to make this right.
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How GetHuman926195 fixed the problem
Fixed. Credit card company applied successful effort.
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Booking.com

Customer service issue
Reported by GetHuman926195
Jul 28th, 2018 - 10 mons ago
I have an issue with Booking.com too
Fixed
GetHuman926195 shared how to fix
Seen by 4 customers so far
Similar issue to 2300 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman926195 started working on this issue
Jul 28th, 2018 6:42pm
GetHuman926195 confirmed the issue is fixed. Hooray!
Jul 31st, 2018 10:45pm