Hi, I am trying to locate a booking which my wife, Eileen O’Donovan, *****@***.com, mad...

GetHuman922203's customer service issue with Booking.com from July 2018

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The issue in GetHuman922203's own words
Hi, I am trying to locate a booking which my wife, Eileen O’Donovan, *****@***.com, made in hotel Eurostars Toscana, Lucca, Italy, for **********. We paid for the stay on ********** but don’t appear to have received a booking confirmation. We contacted the hotel but they state they cannot locate it in their database & advised us to contact yourselves. We have confirmation for the other bookings we made through your good selves. Many thanks. Matt O’Donovan
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Booking.com

Customer service issue
Reported by GetHuman922203
Jul 27th, 2018 - 10 mons ago
I have an issue with Booking.com too
Fixed
Seen by 5 customers so far
Similar issue to 2268 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman922203 started working on this issue
Jul 27th, 2018 2:02pm
GetHuman922203 indicated the issue is not fixed yet.
Jul 27th, 2018 3:04pm
GetHuman922203 indicated the issue is not fixed yet.
Jul 28th, 2018 3:05pm
GetHuman922203 confirmed the issue is fixed. Hooray!
Jul 30th, 2018 3:27pm