Booked a reservation for the Intown suites in Kennesaw. We booked it without knowledge...

GetHuman872035's customer service issue with Booking.com from July 2018

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The issue in GetHuman872035's own words
Booked a reservation for the Intown suites in Kennesaw. We booked it without knowledge that they closed check in at * PM. We won’t be arriving till ** PM and would like a refund For the room. Please contact Catherine Lacrosse at (***)-***-****
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Booking.com

Customer service issue
Reported by GetHuman872035
Jul 11th, 2018 - a yr ago
I have an issue with Booking.com too
Not resolved
Seen by 5 customers so far
Similar issue to 1829 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman872035 started working on this issue
Jul 11th, 2018 11:24pm