I booked a hotel at about *:**pm yesterday for last night and through the weekend. When...

GetHuman-bsmol's customer service issue with Booking.com from July 2018

7 views | 1716 similar | 0 following
Help with my Booking.com issue
First: share to improve GetHuman-bsmol's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-bsmol to get a Booking.com rep on the line!
Always use the GetHuman Phone to call Booking.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-bsmol may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-bsmol's own words
I booked a hotel at about *:**pm yesterday for last night and through the weekend. When we arrived at about *:**am, we couldn't get to the town our hotel was in, as it appears to be inaccessible by car, since it is in the mountains. The cable car station was closed (last ride is before *pm), we had limited cell service to contact anyone, and we were forced to sleep in the car.**The site did not provide me adequate warning about the challenge of getting to this property, and with the activities planned for the next couple of days, we wouldn't be able to stay at the property and do those things either due to the cable car schedule.**We have made other accommodations and would like to be refunded. I would also ask that Booking highlight the challenges and*or put in a check for this property moving forward so other people do not run into a similar scenario.

GetHuman-bsmol did not yet indicate what Booking.com should do to make this right.

How GetHuman-bsmol fixed the problem

We are waiting for GetHuman-bsmol to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bsmol fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bsmol
Jul 7th, 2018 - 5 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1716 others
0 customers following this


GetHuman-bsmol started working on this issue
Jul 7th, 2018 7:04am

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians