I have cancelled the reservation below yesterday (** days notice prior to arrival). Unf...

GetHuman-anerosi's customer service issue with Booking.com from July 2018

9 views
 | 
1617 similar
 | 
0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman-anerosi to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-anerosi's own words
I have cancelled the reservation below yesterday (** days notice prior to arrival). Unfortunately, I couldn’t cancel earlier as I am dealing with emergency health issues. *I am begging you to cancel the expenses incurred. I couldn’t dealywith more expenses this time. **Pls I am hoping for your kindness. *Best regards**Ana Isorena Atlason**Confirmation Number: ***********PIN code: **** *Your booking has been canceled for € ***.*Dear Ana Isorena Atlason,**Your reservation at Courtyard by Marriott Cologne is now canceled. You don’t need to do anything else, but if you have questions for the property, feel free to contact them at *** *** ******.**Courtyard by Marriott Cologne*Cologne, Germany*CANCELED*Phone: *** *** *******Email property*Check-in*Monday, July **, *****Check-out*Monday, August *, *****Cancellation Terms*Total cancellation cost:*€ ***
GetHuman-anerosi did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-anerosi fixed the problem
We are waiting for GetHuman-anerosi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-anerosi fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-anerosi
Jul 3rd, 2018 - a yr ago
I have an issue with Booking.com too
Fixed
Seen by 9 customers so far
Similar issue to 1617 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-anerosi started working on this issue
Jul 3rd, 2018 12:54pm
GetHuman-anerosi indicated the issue is not fixed yet.
Jul 3rd, 2018 3:01pm
GetHuman-anerosi indicated the issue is not fixed yet.
Jul 3rd, 2018 3:02pm
GetHuman-anerosi shared this issue with others over email
Jul 3rd, 2018 3:02pm
GetHuman-anerosi indicated the issue is not fixed yet.
Jul 3rd, 2018 4:10pm
GetHuman-anerosi indicated the issue is not fixed yet.
Jul 3rd, 2018 4:18pm
GetHuman-anerosi shared this issue with others over email
Jul 3rd, 2018 4:19pm
GetHuman-anerosi indicated the issue is not fixed yet.
Jul 4th, 2018 1:57pm
GetHuman-anerosi indicated the issue is not fixed yet.
Jul 4th, 2018 1:57pm