I have cancelled the reservation below yesterday (** days notice prior to arrival). Unf...
GetHuman-anerosi's customer service issue with Booking.com from July 2018
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The issue in GetHuman-anerosi's own words
I have cancelled the reservation below yesterday (** days notice prior to arrival). Unfortunately, I couldn’t cancel earlier as I am dealing with emergency health issues. *I am begging you to cancel the expenses incurred. I couldn’t dealywith more expenses this time. **Pls I am hoping for your kindness. *Best regards**Ana Isorena Atlason**Confirmation Number: ***********PIN code: **** *Your booking has been canceled for € ***.*Dear Ana Isorena Atlason,**Your reservation at Courtyard by Marriott Cologne is now canceled. You don’t need to do anything else, but if you have questions for the property, feel free to contact them at *** *** ******.**Courtyard by Marriott Cologne*Cologne, Germany*CANCELED*Phone: *** *** *******Email property*Check-in*Monday, July **, *****Check-out*Monday, August *, *****Cancellation Terms*Total cancellation cost:*€ ***
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