*********Booking.com**Booking number: ****.***.****PIN code: *****Dear Sir* Madam, **I...

GetHuman-fhanna's customer service issue with Booking.com from July 2018

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The issue in GetHuman-fhanna's own words
*********Booking.com**Booking number: ****.***.****PIN code: *****Dear Sir* Madam, **I booked this hotel on ** July, **** from the ** July to ** July, I need to change the check out date to the ** July, Saturday at ** noon.**I understand that I can make changes * days after booking with incurring any penalties.**There are things I didn't like about this hotel which are:.***- The room has no window and is only ** sqm which is rather small.no breathing space**- The room fridge is not working properly and we were told this was what is available**- There's not hot water for showering, only slight warm**For the above I would like to make the early check out.**I would appreciate your immediate attention as the Hotel reception booking are waiting for your confirmation.**Kind regards**Francis Hanna*** July, ****

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Booking.com

Customer service issue
Reported by GetHuman-fhanna
Jul 3rd, 2018 - 3 years ago
Fixed
Seen by 32 customers so far
Similar issue to 1609 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman-fhanna started working on this issue
Jul 3rd, 2018 2:02am
GetHuman-fhanna indicated the issue is not fixed yet.
Jul 3rd, 2018 3:46am
GetHuman-fhanna confirmed the issue is fixed. Hooray!
Jul 4th, 2018 4:41am

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