I have a booking on the *nd through the *th which I have requested a change.*I received...

GetHuman838952's customer service issue with Booking.com from July 2018

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The issue in GetHuman838952's own words
I have a booking on the *nd through the *th which I have requested a change.*I received a resoponse from you (hotel) that I don't understand. You said to make changes through booking? **If yoou mean booking.com I cannot make changes and I am reluctant to book another non-refundable room. Can you please call or email me *** ***-**** * my bookingo *: **********. **Your email response was sent to me last night but I have been unable to make changes to my booking *on booking.com. I have received nothing about my changes from Booking.com. I need assistance from the hotel. Thanksmuch. DAV
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Customer service issue
Reported by GetHuman838952
Jul 1st, 2018 - 10 mons ago
I have an issue with Booking.com too
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Seen by 3 customers so far
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GetHuman838952 started working on this issue
Jul 1st, 2018 2:20pm