As at ** June issue has not yet been resolved. Manager of Tioga Lodge at Mono Lake said he would refund the money via booking.com

GetHuman-rockpeo's customer service issue with Booking.com from June 2018

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The issue in GetHuman-rockpeo's own words
Refund of accommodation ... Re confirmation * ***********Pin ****** night accommodation ** June **** Queen room (room *) at Tioga Lodge at Mono Lake Calafornia USA. $***.** USD.*We had requested a quiet room but the room was unacceptable due to heavy traffic noise (room was near roadside edge on highway *** which was used by many trucks) not able to connect to wifi and air conditioner not working. We spoke to the manager and he was very agreeable to refund our money if we contacted booking.com.*Regards Sue Stone*Email: *****@***.com*Mobile: ** (***) *** **** *Mobile: *** *********
The manager of the accommodation place agreed to refund the money through booking.com
Refund
Have been using booking.com for a number of years without any problems until now
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Booking.com

Accommodation
Customer service issue
Reported by GetHuman-rockpeo
Jun 29th, 2018 - a yr ago
I have an issue with Booking.com too
Fixed
Seen by 13 customers so far
Similar issue to 1511 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-rockpeo started working on this issue
Jun 29th, 2018 1:18am
GetHuman-rockpeo indicated the issue is not fixed yet.
Jun 29th, 2018 2:44am
GetHuman-rockpeo indicated the issue is not fixed yet.
Jun 30th, 2018 5:50pm
GetHuman-rockpeo indicated the issue is not fixed yet.
Jun 30th, 2018 5:59pm
GetHuman-rockpeo indicated the issue is not fixed yet.
Jun 30th, 2018 6:01pm
GetHuman-rockpeo indicated the issue is not fixed yet.
Jun 30th, 2018 6:01pm
GetHuman-rockpeo indicated the issue is not fixed yet.
Jun 30th, 2018 6:02pm
GetHuman-rockpeo indicated the issue is not fixed yet.
Jun 30th, 2018 6:02pm
GetHuman-rockpeo indicated the issue is not fixed yet.
Jul 2nd, 2018 5:09am
GetHuman-rockpeo indicated the issue is not fixed yet.
Jul 2nd, 2018 5:12am
GetHuman-rockpeo indicated the issue is not fixed yet.
Jul 2nd, 2018 5:14am