As at ** June issue has not yet been resolved. Manager of Tioga Lodge at Mono Lake said he would refund the money via booking.com
GetHuman-rockpeo's customer service issue with Booking.com from June 2018
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The issue in GetHuman-rockpeo's own words
Refund of accommodation ... Re confirmation * ***********Pin ****** night accommodation ** June **** Queen room (room *) at Tioga Lodge at Mono Lake Calafornia USA. $***.** USD.*We had requested a quiet room but the room was unacceptable due to heavy traffic noise (room was near roadside edge on highway *** which was used by many trucks) not able to connect to wifi and air conditioner not working. We spoke to the manager and he was very agreeable to refund our money if we contacted booking.com.*Regards Sue Stone*Email: *****@***.com*Mobile: ** (***) *** **** *Mobile: *** *********
The manager of the accommodation place agreed to refund the money through booking.com
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