We are unable to go this weekend but hotel won’t directly let us cancel with no fee lik...

GetHuman-lschmitz's customer service issue with Booking.com from June 2018

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The issue in GetHuman-lschmitz's own words
We are unable to go this weekend but hotel won’t directly let us cancel with no fee like we can with you and they called for the credit card info * weeks ago
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Booking.com

Customer service issue
Reported by GetHuman-lschmitz
Jun 25th, 2018 - 4 mons ago
I have an issue with Booking.com too
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Seen by 4 customers so far
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Timeline
GetHuman-lschmitz started working on this issue
Jun 25th 11:47pm