The amenities listed were not provided. Room is very very dirty. Candy stuck on mattres...

GetHuman818261's customer service issue with Booking.com from June 2018

3 views
 | 
1422 similar
 | 
0 following
Help with my Booking.com issue
First: share to improve GetHuman818261's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman818261's next move: talk to a Booking.com rep without waiting on hold.
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman818261 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman818261's own words
The amenities listed were not provided. Room is very very dirty. Candy stuck on mattress. Bugs in sheets. I am not willing to spend another night here. I want a refund.
GetHuman818261 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman818261 fixed the problem
We are waiting for GetHuman818261 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Booking.com email you?
This email address isn't valid
Follow this issue
See how GetHuman818261 fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman818261
Jun 25th, 2018 - 4 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 3 customers so far
Similar issue to 1422 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman818261 started working on this issue
Jun 25th 2:59pm