The amenities listed were not provided. Room is very very dirty. Candy stuck on mattres...
GetHuman818261's customer service issue with Booking.com from June 2018
The issue and preferred resolution, in GetHuman818261's own words:
The amenities listed were not provided. Room is very very dirty. Candy stuck on mattress. Bugs in sheets. I am not willing to spend another night here. I want a refund.
I trust that Booking.com will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman818261
Jun 25th, 2018 - 2 mons ago
I have an issue with Booking.com too
Similar issue to 1422 others
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GetHuman818261 started working on this issue
Jun 25th 2:59pm