I've got charged twice for the same booking even though I didn't use the accommodation.

GetHuman815817's customer service issue with Booking.com from June 2018

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The problem I ran into: I've got charged twice for the same booking even though I didn't use the accommodation.
I trust that Booking.com will make this right and come up with a resolution that is fair.
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Booking.com

Customer service issue
Reported by GetHuman815817
Jun 24th, 2018 - 2 mons ago
I have an issue with Booking.com too
Fixed
Seen by 5 customers so far
Similar issue to 1411 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman815817 started working on this issue
Jun 24th 4:30pm
GetHuman815817 confirmed the issue is fixed. Hooray!
Jun 24th 4:37pm