Already called the property and let them know what happened, they said they would cance...

GetHuman815062's customer service issue with Booking.com from June 2018

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Help with my Booking.com issue
Before contacting them, items GetHuman815062 may need:
Name on the booking, Booking reference, and 4 digit PIN
GetHuman815062's next move: have a Booking.com rep call.
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The issue and preferred resolution, in GetHuman815062's own words:
Already called the property and let them know what happened, they said they would cancel for free, said to contact you and let you know
I trust that Booking.com will make this right and come up with a resolution that is fair.
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Booking.com

Customer service issue
Reported by GetHuman815062
Jun 24th, 2018 - 2 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 4 customers so far
Similar issue to 1395 others
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Timeline
GetHuman815062 started working on this issue
Jun 24th 3:54am