Conf *********** pin **** I booked Rodeway Inn & Suites **** W State Rd, Ft Lauderdale...

GetHuman768768's customer service issue with Booking.com from June 2018

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Conf *********** pin **** I booked Rodeway Inn & Suites **** W State Rd, Ft Lauderdale,Fl *****, but was given Rodeway Inn **** Powerline Rd, Ft Lauderdale, Fl!!! Wrong location!! Room filthy!!! Phone inside room Not working! Found out when I tried calling for extra pillows! Had to go downstairs! Was told sorry phone issues! Was told no one in Housekeeping! Room filthy carpet, stained linens! Breakfast guests standing! No where to eat, they locked dining area!!! Had to stand and drink coffee, eat muffin! Ridiculous!!!! Very disappointed!!! Booking.com I’m very disappointed and Mad!!!! Never booking again, unless I get a refund! Family very upset!!!!!
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Booking.com

Customer service issue
Reported by GetHuman768768
Jun 10th, 2018 - a yr ago
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GetHuman768768 started working on this issue
Jun 10th, 2018 1:54pm
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Jun 10th, 2018 2:05pm