Violent hotel owner

GetHuman-lynthip's customer service issue with Booking.com from June 2018

Help with my Booking.com issue
The issue in GetHuman-lynthip's own words
Booking no:********** pin ******We left the Oasis Hotel at Evian this morning, we were there * nights. Not happy as restricted with no drink and no personal food allowed in the hotel or grounds whatsoever. No drink in the room was allowed. Notice boards all around the garden. You were forced to buy from them at extortionate prices. I complained when leaving and the proprietor shouted at me and went for me in a threatening manner putting his fist *” from my face. It was only his wife that pulled him off that stopped him going further. He called us campers when we are not we have used you all through our travels this month. I paid by Visa and will take this up with their legal department. I am upset and dissatisfied with the stay. I was going to phone the police as he was getting out of hand. I will do a feedback but I think you need to have a word with him before someone gets hurt**I would like to talk to you. I can’t get through to you. I am in Germany now but you can contact me here. **** **********
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Booking.com

Customer service issue
Reported by GetHuman-lynthip
Jun 7th, 2018 - a yr ago
I have an issue with Booking.com too
Fixed
Seen by 17 customers so far
Similar issue to 171 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-lynthip started working on this issue
Jun 7th, 2018 12:33pm
GetHuman-lynthip indicated the issue is not fixed yet.
Jun 7th, 2018 12:39pm
GetHuman-lynthip indicated the issue is not fixed yet.
Jun 7th, 2018 2:27pm
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Jun 7th, 2018 4:54pm
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Jun 10th, 2018 2:02pm
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Jun 10th, 2018 2:04pm
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Jun 12th, 2018 9:07pm
GetHuman-lynthip indicated the issue is not fixed yet.
Jun 12th, 2018 9:09pm
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Jun 14th, 2018 6:32pm
GetHuman-lynthip indicated the issue is not fixed yet.
Jun 15th, 2018 9:57am