What does no prepayment needed on accompdation

GetHuman-icarus's customer service issue with Booking.com from June 2018

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The problem: What does no prepayment needed on accompdation
GetHuman-icarus did not yet indicate what Booking.com should do to make this right.
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just send question to booking.com
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Customer service issue
Reported by GetHuman-icarus
Jun 6th, 2018 - 6 mons ago
I have an issue with Booking.com too
Seen by 4 customers so far
Similar issue to 614 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
GetHuman-icarus started working on this issue
Jun 6th 8:03pm
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Jun 6th 8:03pm
GetHuman-icarus confirmed the issue is fixed. Hooray!
Jun 9th 9:08pm