Is money take out of credit card upon booking or when we check out.

GetHuman208887's customer service issue with Booking.com from June 2018

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The issue and preferred resolution, in GetHuman208887's own words:
The problem I ran into: Is money take out of credit card upon booking or when we check out.
I trust that Booking.com will make this right and come up with a resolution that is fair.
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Booking.com

Customer service issue
Reported by GetHuman208887
Jun 2nd, 2018 - 3 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 4 customers so far
Similar issue to 386 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman208887 started working on this issue
Jun 2nd 3:26am