Dear Bookings , com *I booked a * Day stay at The Barriere L’Hermitage Hotel La Boule...

GetHuman685629's customer service issue with Booking.com from May 2018

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The issue in GetHuman685629's own words
Dear Bookings , com *I booked a * Day stay at The Barriere L’Hermitage Hotel La Boule!! We are going on the *st June to the * th,,, * Adults and our Dog!!*At the time of booking I was assured Breafast was include in the Deal ,,, but the Hotel are saying this is not the case,, that Breajfast was not part of the Bookings , Com Deal,*Could you clarify this for me please,*I booked the Holiday on the ** thOctober paying **** Sterling ,*Reference was ,,, ************Confirmation Number,,***** ******,*My notes confirm that breakfast was included but I do need confirmation ,,, written would be important,,, to prove to the Hotel,*Thankyou*Venetia Ercolani*Email*venetia,ercolani@hotmail,co.uk
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Booking.com

Customer service issue
Reported by GetHuman685629
May 15th, 2018 - 10 mons ago
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GetHuman685629 started working on this issue
May 15th, 2018 9:55am