Hi I booked a room with free cancellation and may not be able to go now it says I will...

GetHuman-jasontay's Question about a booking issue with Booking.com from April 2018

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The issue in GetHuman-jasontay's own words
Hi I booked a room with free cancellation and may not be able to go now it says I will have to pay is this true it’s for the Hilton avisford park
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Booking.com

Question about a booking issue
Reported by GetHuman-jasontay
Apr 28th, 2018 - 7 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 2 customers so far
Similar issue to 6783 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-jasontay started working on this issue
Apr 28th 8:19pm