I cancelled a reservation yesterday that was suppose to be free of charge but my accoun...

GetHuman634755's customer service issue with Booking.com from April 2018

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I cancelled a reservation yesterday that was suppose to be free of charge but my account shows I was still charged.********** reservation number. I would like the charge a reversed for ***
I trust that Booking.com will make this right and come up with a resolution that is fair.
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Booking.com

Customer service issue
Reported by GetHuman634755
Apr 27th, 2018 - 3 mons ago
I have an issue with Booking.com too
Fixed
Seen by 5 customers so far
Similar issue to 2080 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman634755 started working on this issue
Apr 27th 5:00pm
GetHuman634755 confirmed the issue is fixed. Hooray!
Apr 27th 5:47pm