Need to cansel a booking ***********have a family emergency.

GetHuman-zepedaga's customer service issue with Booking.com from April 2018

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The issue and preferred resolution, in GetHuman-zepedaga's own words:
The problem I ran into: Need to cansel a booking ***********have a family emergency.
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Booking.com

Customer service issue
Reported by GetHuman-zepedaga
Apr 26th, 2018 - 3 mons ago
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Seen by 14 customers so far
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-zepedaga started working on this issue
Apr 26th 6:19pm