Need help with a hotel problem that I had a while ago. Trying to use a credit and it wo...

GetHuman631151's customer service issue with Booking.com from April 2018

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Help with my Booking.com issue
Before contacting them, items GetHuman631151 may need:
Name on the booking, Booking reference, and 4 digit PIN
GetHuman631151's next move: have a Booking.com rep call.
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The issue and preferred resolution, in GetHuman631151's own words:
The problem I ran into: Need help with a hotel problem that I had a while ago. Trying to use a credit and it won’t process
I trust that Booking.com will make this right and come up with a resolution that is fair.
Help with my Booking.com issue
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Booking.com

Customer service issue
Reported by GetHuman631151
Apr 26th, 2018 - 3 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 1 customer so far
Similar issue to 2080 others
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Timeline
GetHuman631151 started working on this issue
Apr 26th 3:19pm