I picked erroneously two rooms one refundable and a non refundable - To book a hotel re...

GetHuman620049's customer service issue with Booking.com from April 2018

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Name on the booking, Booking reference, and 4 digit PIN
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The issue in GetHuman620049's own words
To book a hotel reservation ... I picked erroneously two rooms one refundable and a non refundable
I did not realized
To help me cancel the nonrefundable rate and do a booking with a free cancellation one
I have an issue with Booking.com too
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Booking.com

Customer service issue
Reported by GetHuman620049
Apr 23rd, 2018 - 5 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 1 customer so far
Similar issue to 4873 others
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Timeline
GetHuman620049 started working on this issue
Apr 23rd 12:29am