Told about a $** fee that I was supposed to get back - Deal with my bill - They told me...

GetHuman609328's customer service issue with Booking.com from April 2018

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The issue and preferred resolution, in GetHuman609328's own words:
Deal with my bill ... Told about a $** fee that I was supposed to get back
They told me to contact booking.com
Get my $**
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Booking.com

Hotel
Customer service issue
Reported by GetHuman609328
Apr 18th, 2018 - 3 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 2 customers so far
Similar issue to 1920 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman609328 started working on this issue
Apr 18th 8:53pm