My Customer service issue with Booking.com from April 2018

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Help with my Booking.com issue
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The issue and preferred resolution, in GetHuman600749's own words:
I was trying to do something, and ran into a problem.
Not to charge me a cancellation fee. I just want to modify my dates from (****-****) to (****-****)
Help with my Booking.com issue
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Booking.com

Customer service issue
Reported by GetHuman600749
Apr 16th, 2018 - 3 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 2 customers so far
Similar issue to 2065 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman600749 started working on this issue
Apr 16th 6:43pm
GetHuman600749 reviewed the items needed
Apr 16th 6:48pm