I being charged - Cancel the reservation - I thhought i coyld cancel today without a fee

GetHuman613307's customer service issue with Booking.com from April 2018

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The issue and preferred resolution, in GetHuman613307's own words:
Cancel the reservation ... I being charged
I thhought i coyld cancel today without a fee
To waive that fee somehow
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Booking.com

Fee cancelation
Customer service issue
Reported by GetHuman613307
Apr 19th, 2018 - 3 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 4 customers so far
Similar issue to 2124 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman613307 started working on this issue
Apr 19th 11:59pm