Before contacting them, items GetHuman-rubencab may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-rubencab's own words
My name is Dory Santiago Cabrera in Occidental xcaret I have tried to call many times and they put me on hold in the car falls through they were supposed to call me today at ** the manager regarding the fun pass all inclusive and they did not fix it and now I'm here having a horrible time somebody needs to contact me as soon as possible with my telephone number is *** *** ** ** and I keep on trying to reach and it keep on putting me on hold and the call be cutting off and they don't call me back I am increasing my bill of my phone charged because you cannot fix a situation before I got here
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