Return flight from Cancun to Juarez via Mexico City ** Jun **** on Interjet. To change...

GetHuman-wgibsonw's customer service issue with BookIt.com from February 2019

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The issue in GetHuman-wgibsonw's own words
Have return flight time changed. ... Return flight from Cancun to Juarez via Mexico City ** Jun **** on Interjet. To change departure time from **:** pm with arrival time **:** am. Cost to change to an earlier flight quoted at appx. $*** per ticket. This was booked as an all inclusive vacation, hotel and flight. The initial booking showed flight departure from Cancun at *:xx pm. Don’t remember the exact time. Flight info was changed by....?
The initial booking info showed a departure time in the *pm area. Changing the flight will cost approximately $*** per ticket.
Restore the * pm departure time or something much more reasonable than **pm departure.
New customer, family of ** traveling, on several bookings. Good opportunity foe Bookit to build a loyal customer base.
Called Bookit.
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BookIt.com

Hotel *airfare booking
Customer service issue
Reported by GetHuman-wgibsonw
Feb 18th, 2019 - 8 mons ago
I have an issue with BookIt.com too
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Seen by 2 customers so far
Similar issue to 130 others
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Timeline
GetHuman-wgibsonw started working on this issue
Feb 18th 4:00pm