I had an issue with my shuttle service yesterday that I paid in advance. The lady worki...

GetHuman677882's customer service issue with BookIt.com from May 2018

Help with my BookIt.com issue
The issue in GetHuman677882's own words
I had an issue with my shuttle service yesterday that I paid in advance. The lady working at the airport was extremely rude and would not allow my fianc* to ride on the shuttle or purchase a shuttle for him. I only purchased a shuttle for myself and did not realize I had to purchase one for him as well. So I did not end up taking a shuttle even though I paid for it online in advance. I was wondering if I could somehow get money back for that booking that I didn’t use.
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Customer service issue
Reported by GetHuman677882
May 12th, 2018 - 10 mons ago
I have an issue with BookIt.com too
Not resolved
Seen by 4 customers so far
Similar issue to 360 others
0 customers following this
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GetHuman677882 started working on this issue
May 12th, 2018 12:16pm
GetHuman677882 indicated the issue is not fixed yet.
May 15th, 2018 2:41pm